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Frequently Asked Questions
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Starter Pack
  • Items we collect
  • Preparing for your Pickup
  • On the day of your Pickup
  • What happens after a Pickup?
  • Payment, bookings and cancellations
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    • Office and Commercial Packs
  • Qantas
  • Something wrong?
  • Council-Specific FAQs
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  • Starter Pack
  • CBA x RecycleSmart
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      1. Frequently Asked Questions
      2. Starter Pack
      • Items we collect
      • Preparing for your Pickup
      • On the day of your Pickup
      • What happens after a Pickup?
      • Payment, bookings and cancellations
      • Business
        • Office and Commercial Packs
      • Qantas
      • Something wrong?
      • Council-Specific FAQs
      • Impact
      • RecycleSmart Gift Card
      • Data and Privacy
      • Ship-to-Us Service
      • Starter Pack
      • CBA x RecycleSmart

      Starter Pack

      Everything you need to know about the Starter Pack, the perfect solution to get you started on your recycling journey.
      • What's included in the Starter Pack?
      • How does the Monthly plan work with my Starter Pack?
      • What are the Starter Pack’s Terms and Conditions?
      • I bought a Starter Pack: can I return or get a refund?
      • I bought a Starter Pack and just received my pink bags. How do I get started?
      • I bought a Starter Pack: what can I put in the bags?
      • I bought a Starter Pack: how do I book my first Pickup?
      • How long do I have to use my Starter Pack?
      • I bought a Starter Pack: can I pause or cancel my monthly plan?
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