Frequently Asked Questions
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Business
Items we collect
Business
Preparing for your pickup
On the day of your pickup
Payment, bookings and cancellations
Something wrong?
What happens after a pickup?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
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Frequently Asked Questions
Business
Items we collect
Business
Preparing for your pickup
On the day of your pickup
Payment, bookings and cancellations
Something wrong?
What happens after a pickup?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
Do we need to be there for collection?
No need to be there for collection, just leave a note for our drivers or tell us where we need to pick up. Simply make sure that our driver can access your bins.