Payment, bookings and cancellations
- Do I have to provide my credit card details?
 - Why do you place a hold before my Pickup?
 - How much does it cost?
 - How do I pause my plan?
 - What happens if I leave more bags than I booked out?
 - How do I use a coupon code?
 - How do I change or cancel a Pickup?
 - Price changes from 3 March, 2025
 - How can I add more bags to my Pickup?
 - How can I add pickup instructions to my account?
 - How can I update my credit card details?