To make it easier for our driver to find your bags, we highly recommend adding pickup instructions to your address information.
To do this:
- Log onto your account on our website or app.
- Select 'Profile' from the drop down menu
- Click the gear icon
in the top right hand corner of the screen - Click Pickup location
- Write your instructions in the "instructions for driver" box
- Click save changes
You can also add a note for the driver when you book a Power Pickup.
Then, all done! Thank you for helping to make our driver's job as easy as possible.