Frequently Asked Questions
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Items we collect
Items we collect
Business
Preparing for your pickup
On the day of your pickup
Payment, bookings and cancellations
Something wrong?
What happens after a pickup?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
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Frequently Asked Questions
Items we collect
Items we collect
Business
Preparing for your pickup
On the day of your pickup
Payment, bookings and cancellations
Something wrong?
What happens after a pickup?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
Items we collect
What is PLUS+?
What happens to the polystyrene you collect?
Can I drop my recycling off to you?
Common items we do NOT collect
Soft plastic items we collect
Clothing and textiles we collect
Misfit items we collect
E-waste items we collect
How does the soft plastics initiative work?
How does the kids bicycle collection work?
How do we know we can trust the items are being recycled?