---
title: Preparing for your Pickup | Frequently Asked Questions
description: We've made it very simple
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1. [Frequently Asked Questions](https://help.recyclesmart.com/)
2. [Preparing for your Pickup](https://help.recyclesmart.com/preparing-for-your-pickup)

# Preparing for your Pickup

 We've made it very simple

- [What happens if I cancel after 2pm or forget to put my bags out?](https://help.recyclesmart.com/what-happens-if-i-cancel-after-4pm-or-forget-to-put-my-bags-out)
- [I live in Waverley: how do I book a Council-subsidised Pickup?](https://help.recyclesmart.com/i-live-in-waverley-how-do-i-book-a-pickup)
- [How do I prepare my aluminium coffee capsules for pickup?](https://help.recyclesmart.com/how-do-i-prepare-my-aluminium-coffee-capsules-for-pickup)
- [Can I mix different items in the same bag?](https://help.recyclesmart.com/can-i-mix-different-items-in-the-same-bag)
- [What if I put the wrong thing in my bag?](https://help.recyclesmart.com/what-if-i-put-the-wrong-thing-in-my-bag)
- [Which areas do you pick up from?](https://help.recyclesmart.com/where-do-you-collect)
- [What if an item doesn't fit in a bag?](https://help.recyclesmart.com/what-if-an-item-doesnt-fit-in-a-bag)
- [What bags can I use?](https://help.recyclesmart.com/what-bags-can-i-use)
- [How can I find out when my next Pickup is scheduled for?](https://help.recyclesmart.com/how-can-i-find-out-when-my-next-pickup-is-scheduled-for-1)
- [How does a Pickup work?](https://help.recyclesmart.com/what-is-a-power-pickup)
- [I live in an apartment building. Can I still use ReSmart?](https://help.recyclesmart.com/i-live-in-an-apartment-building.-can-i-still-use-recyclesmart)
- [How do I refer a friend?](https://help.recyclesmart.com/i-have-referred-a-friend-when-do-i-get-my-credits)
- [How can I use a referral code when I book my first Pickup?](https://help.recyclesmart.com/how-can-i-use-a-referral-code-when-i-book-my-first-power-pickup)

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- [Items we collect](https://help.recyclesmart.com/items-we-collect)
- [Preparing for your Pickup](https://help.recyclesmart.com/preparing-for-your-pickup)
- [On the day of your Pickup](https://help.recyclesmart.com/on-the-day-of-your-pickup)
- [What happens after a Pickup?](https://help.recyclesmart.com/what-happens-after-a-pickup)
- [Payment, bookings and cancellations](https://help.recyclesmart.com/payment-bookings-and-cancellations)
- [Business](https://help.recyclesmart.com/business#main-content)

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- [Council-Specific FAQs](https://help.recyclesmart.com/council-specific-faqs)
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- [Ship-to-Us Service](https://help.recyclesmart.com/ship-to-us-service)
- [Starter Pack](https://help.recyclesmart.com/starter-pack)
- [CBA x RecycleSmart](https://help.recyclesmart.com/cba-x-recyclesmart)
- [Flex Trio](https://help.recyclesmart.com/flex-trio)

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