Frequently Asked Questions
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Preparing for your Pickup
Items we collect
Preparing for your Pickup
On the day of your Pickup
What happens after a Pickup?
Payment, bookings and cancellations
Business
Qantas
Something wrong?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
Ship-to-Us Service
Starter Pack
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Frequently Asked Questions
Preparing for your Pickup
Items we collect
Preparing for your Pickup
On the day of your Pickup
What happens after a Pickup?
Payment, bookings and cancellations
Business
Qantas
Something wrong?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
Ship-to-Us Service
Starter Pack
Preparing for your Pickup
We've made it very simple
How can I use a referral code when I book my first Pickup?
How does a Pickup work?
How can I find out when my next Pickup is scheduled for?
How do I refer a friend?
I live in an apartment building. Can I still use RecycleSmart?
How do I prepare my aluminium coffee capsules for pickup?
Can I mix different items in the same bag?
What if I put the wrong thing in my bag?
Which areas do you collect from?
What if an item doesn't fit in a bag?
What bags can I use?
How does Yona cardboard furniture collection work?