Frequently Asked Questions
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Preparing for your pickup
Items we collect
Business
Preparing for your pickup
On the day of your pickup
Payment, bookings and cancellations
Something wrong?
What happens after a pickup?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
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Frequently Asked Questions
Preparing for your pickup
Items we collect
Business
Preparing for your pickup
On the day of your pickup
Payment, bookings and cancellations
Something wrong?
What happens after a pickup?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
Preparing for your pickup
What is a Power Pickup?
How do I get RecycleSmart in my council?
How does clunky cardboard collection work?
How do I refer a friend?
How can I use a referral code when I book my first Power Pickup?
I live in an apartment building. Can I still use RecycleSmart?
How can I find out when my next Power Pickup is scheduled for?
How do I prepare my aluminium coffee capsules for pickup?
Can I mix different items in the same bag?
What if I put the wrong thing in my bag?
Which areas do you collect from?
What if an item doesn't fit in a bag?
What bags can I use?
How do I get my council to partner with you?
How does Yona cardboard furniture collection work?