Preparing for your Pickup
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      1. Frequently Asked Questions
      2. Preparing for your Pickup

      What if an item doesn't fit in a bag?

       

      No problem at all! We offer three Pickup sizes to suit your needs:

      • Regular Pickup: Up to 60L – roughly the volume of 2 classic shopping bags

      • Medium Pickup: Up to 120L – about 4 classic shopping bags

      • Large Pickup: Up to 240L – equivalent to 8 classic shopping bags

      Just book the size that best fits your items. Not sure which one to choose? Simply snap a picture of your items when you're logged into your account, and our smart app will recommend the ideal Pickup size for you. Easy!