1. Frequently Asked Questions
  2. Preparing for your Pickup

What if an item doesn't fit in a bag?

 

No problem at all! We offer three Pickup sizes to suit your needs:

  • Regular Pickup: Up to 60L – roughly the volume of 2 classic shopping bags

  • Medium Pickup: Up to 120L – about 4 classic shopping bags

  • Large Pickup: Up to 240L – equivalent to 8 classic shopping bags

Just book the size that best fits your items. Not sure which one to choose? Simply snap a picture of your items when you're logged into your account, and our smart app will recommend the ideal Pickup size for you. Easy!