Frequently Asked Questions
RecycleSmart Home
Business
Items we collect
Preparing for your Pickup
On the day of your Pickup
What happens after a Pickup?
Payment, bookings and cancellations
Business
Office and Commercial Packs
Qantas
Something wrong?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
Ship-to-Us Service
Starter Pack
CBA x RecycleSmart
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Frequently Asked Questions
Business
Items we collect
Preparing for your Pickup
On the day of your Pickup
What happens after a Pickup?
Payment, bookings and cancellations
Business
Office and Commercial Packs
Qantas
Something wrong?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
Ship-to-Us Service
Starter Pack
CBA x RecycleSmart
Business
How do you track what happens to the items you collect?
How do I book a pickup?
Do we need to be there for collection?
How do I add a note for the driver?
How do we change the Pickup date?
How do we change the Pickup quantity?
How do I make payments?
Can I set up recurring collections?
How to manage multiple locations through one account?
How does the Business Pickup work?
Office and Commercial Packs
What's included in an Office Pack?
What's included in a Commercial Pack
How do I order an Office Pack or a Commercial Pack?
What can I put in the bin
How do Pickups work with an Office Pack or a Commercial Pack?
What happens when my 12-month plan ends?
What kind of reporting do I get?
What happens to the materials after collection?
Do you offer discounts for charities or non-profits?
Can you help us promote or improve our recycling efforts internally?
What makes RecycleSmart different from other waste management companies?
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