Payment, bookings and cancellations

• How can I add pickup instructions to my account?
• How can I add more bags to my pickup?
• How do I pause my plan?
• How do I change, cancel or reschedule a pickup?
• How can I update my credit card details?
• How much does it cost?
• Do I have to provide my credit card details?
• How do I use a coupon code?
• What happens if I leave more bags than I booked out?
• Why is there a price increase for your service?