1. Frequently Asked Questions
  2. Payment, bookings and cancellations

How can I add more bags to my pickup?

We've made modifying your pickup easy! Follow these steps:

 

1. Login to your account via our website or app.


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2. Click your confirmed pickup time and scroll down to 'Manage your booking' section.

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3. Click 'Edit / Add items' and update the number of bags accordingly.

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4. Be sure to click 'Update Pickup' when you are finished. And you're done!

 

Forgot to add extra bags to your pickup on the day? Unfortunately, the driver will not be able to take extra bags that haven't been booked for along with them. We do not want to charge you for extra bags without your consent first. You can edit your pickup on your account until 4pm the day before. 

Please note, it is a minimum of two bags per pickup.

Still having trouble? Reach out to us at hello@recyclesmart.com