Frequently Asked Questions
RecycleSmart Home
Something wrong?
Items we collect
Business
Preparing for your pickup
On the day of your pickup
Payment, bookings and cancellations
Something wrong?
What happens after a pickup?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
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Frequently Asked Questions
Something wrong?
Items we collect
Business
Preparing for your pickup
On the day of your pickup
Payment, bookings and cancellations
Something wrong?
What happens after a pickup?
Council-Specific FAQs
Impact
RecycleSmart Gift Card
Data and Privacy
Something wrong?
What can I do if you don't collect in my area?
I've forgotten my RecycleSmart password - how do I change it?
Why were some of my items or bags left behind?
Why haven’t my bags been picked up yet?
What if I forget to leave my bags out?
Why can't I see the day of my next pickup?