Why haven’t my bags been picked up yet?

To be sure that your pickup hasn't gone ahead as planned, you can:

  1. Double check your booking date and confirmation.
  2. Check the time - our drivers pick up between 8am and 3pm.


If you have done these things, and you still think something is wrong - we’re sorry! It’s possible that a mistake has been made on our end. If you could email us at hello@recyclesmart.com and we will do our best to sort it out ASAP!