We understand that sometimes you may not need a Pickup — whether you're heading out of town or simply don't have enough to recycle this time around. That’s why we make it easy for you to skip your next Pickup or delete your plan.
🛑 Skip your next Pickup
If you're going to be away or just don’t have enough recyclables, you can skip your upcoming Pickup. You won’t be charged for any skipped Pickups. You can skip as many Pickups as you need.
To skip:
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Log in to your RecycleSmart account.
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Click on your next pickup
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Click "Skip" — it’s that simple!
⏸️ Delete your Plan
If you need to take a break from the service altogether, you can delete your plan at any time.
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Visit your RecycleSmart account
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Click on your profile icon and select Settings.
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Go to "Your Plan"
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Click the three dots (⋮) next to your plan.
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Select "Delete" — this will pause your plan, and you can come back to it whenever you're ready!
💡 Note: Deleting your plan doesn't delete your account. You can always reactivate your plan when you're ready to resume Pickups.
Still need help? Reach out to us at hello@recyclesmart.com.au — we're here for you!