1. Frequently Asked Questions
  2. Preparing for your Pickup

How does a Pickup work?

How does it work?


1. Book a Pickup to set up your collection day

  • Log in on our website by clicking “Book now" or "Log in" if you already have an account.

  • Or download our app

2. Each day, put your tricky-to-recycle items into our pink bags or any regular shopping bag

✨Our most picked up items are:

  • Soft plastics: plastic that can be easily scrunched in your hand
  • Clothes & Textiles
  • E-waste: small items that use electricity
  • Misfit items: other household items that can be recycled
  • We recommend keeping soft plastics and items smaller than the palm of your hand separate from other items.
  • If it's dry and you're not sure what to do with it, we've got you! No need to Google where it goes, just give it to us and we'll sort it out.
    98% of what we pickup avoids landfill.

3. Leave the bag/s outside your house for us to collect on pickup day
  • We take your items to our consolidation point where they are sorted and then delivered to our recycling partners. 
  • Don’t worry - our trips are optimised to reduce our footprint, helping us remain a proudly carbon neutral company! 

Ready to recycle from your doorstep? Book a Pickup!


How do I get the pink bags?

  • If you’d like to buy our pink bags, click here.
  • You can pack your tricky-to-recycle things into our pink bags or normal plastic shopping bags you have lying around. As long as they are roughly the right size (40x40x20) we will collect and recycle them along with the rest of your things.
  • If you’ve got reusable shopping bags, even better! We’ll sort your recycling on the spot and return your bags to your doorstep before we leave.
  • Not sure how to start? Our Starter Pack is THE perfect starting point for you - find out more here.