---
title: How does a Pickup work?
description: A Power Pickup is the name of our service because we want you to feel as empowered as us when you use it! Together we can prepare a better future for our Planet.  How does it work?
---

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1. [Frequently Asked Questions](https://help.recyclesmart.com/?hsLang=en)
2. [Preparing for your Pickup](https://help.recyclesmart.com/preparing-for-your-pickup?hsLang=en)

# How does a Pickup work?

**How does it work?**

**1. Book a Pickup to set up your collection day**

- Log in on our website by clicking “Book now" or "Log in" if you already have an account.
- Or download [our app](https://preview.page.link/recyclesmart.page.link/download)

**2. Each day, put your tricky-to-recycle items into our pink bags or any regular shopping bag**

✨Our most picked up items are:

- [Soft plastics:](https://help.recyclesmart.com/soft-plastics-we-collect?hsLang=en) *plastic that can be easily scrunched in your hand*
- [Clothes & Textiles](https://help.recyclesmart.com/clothing-and-textiles-we-collect?hsLang=en)
- [E-waste](https://help.recyclesmart.com/e-waste-items-we-collect?hsLang=en): *small items that use electricity*
- [Misfit items](https://help.recyclesmart.com/misfits-we-collect?hsLang=en): *other household items that can be recycled*
- We recommend keeping soft plastics and items smaller than the palm of your hand separate from other items.
- **If it's dry and you're not sure what to do with it**, we've got you! No need to Google where it goes, just give it to us and we'll sort it out.   
  **98% of what we pickup avoids landfill.**

**3. Leave the bag/s outside your house for us to collect on pickup day**

- We take your items to our consolidation point where they are sorted and then delivered to our recycling partners.
- Don’t worry - our trips are optimised to reduce our footprint, helping us remain a proudly carbon neutral company!

Ready to recycle from your doorstep? [Book a Pickup!](https://my.recyclesmart.com/login)

**How do I get the pink bags?**

- If you’d like to buy our pink bags, [click here.](https://www.recyclesmart.com/store/p/bag-bundle)
- You can pack your tricky-to-recycle things into our pink bags or normal plastic shopping bags you have lying around. As long as they are **roughly the right size** (40x40x20) we will collect and recycle them along with the rest of your things.
- If you’ve got reusable shopping bags, even better! We’ll sort your recycling on the spot and return your bags to your doorstep before we leave.
- Not sure how to start? Our Starter Pack is THE perfect starting point for you - find out more [here](https://www.recyclesmart.com/individuals).

- [Items we collect](https://help.recyclesmart.com/items-we-collect?hsLang=en)
- [Preparing for your Pickup](https://help.recyclesmart.com/preparing-for-your-pickup?hsLang=en)
- [On the day of your Pickup](https://help.recyclesmart.com/on-the-day-of-your-pickup?hsLang=en)
- [What happens after a Pickup?](https://help.recyclesmart.com/what-happens-after-a-pickup?hsLang=en)
- [Payment, bookings and cancellations](https://help.recyclesmart.com/payment-bookings-and-cancellations?hsLang=en)
- [Business](https://help.recyclesmart.com/business?hsLang=en#main-content)

    - [Office and Commercial Packs](https://help.recyclesmart.com/business?hsLang=en#office-and-commercial-packs)
- [Qantas](https://help.recyclesmart.com/qantas?hsLang=en)
- [Something wrong?](https://help.recyclesmart.com/something-wrong?hsLang=en)
- [Council-Specific FAQs](https://help.recyclesmart.com/council-specific-faqs?hsLang=en)
- [Impact](https://help.recyclesmart.com/impact?hsLang=en)
- [RecycleSmart Gift Card](https://help.recyclesmart.com/recyclesmart-gift-card?hsLang=en)
- [Data and Privacy](https://help.recyclesmart.com/data-and-privacy?hsLang=en)
- [Ship-to-Us Service](https://help.recyclesmart.com/ship-to-us-service?hsLang=en)
- [Starter Pack](https://help.recyclesmart.com/starter-pack?hsLang=en)
- [CBA x RecycleSmart](https://help.recyclesmart.com/cba-x-recyclesmart?hsLang=en)
- [Flex Trio](https://help.recyclesmart.com/flex-trio?hsLang=en)

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