Right here:
Starter Pack - Terms & Conditions
- Includes 2 pink bags and 1 prepaid pickup, valid for 3 months.
- Prepaid pickup = 1 collection of up to 2 bags (RecycleSmart pink bags or similar-sized bags).
- Bags must contain dry, clean items—no food or plants. See our website for recyclable items.
- Refunds will be provided if the pink bags do not arrive within 30 days of purchase, if the bags arrive faulty, or if the pickup is not completed within 10 days of the chosen date. Please note that refunds or returns will not be offered for change of mind.
- The Starter Pack is only accessible to customers who have never booked a pickup with us.
- Purchasing the Starter Pack means you accept our general terms and conditions