Why is my FREE council-paid collection not happening as regularly as before?

Great news — our service is in high demand!

You’re one of the lucky residents living in one of 15+ progressive councils that have partnered with RecycleSmart to subsidise our service and offer you a free recurring pickup. That means your council is footing the bill to help you recycle more easily and responsibly.

So, what’s changed?

Because the council sets a fixed budget each month for free Pickups, and more people are using the service than ever before, we’re spreading out collections to make sure as many residents as possible — including your neighbours — can access at least one free Pickup. It’s all about sharing the benefits fairly across the community.

Need more frequent pickups?

No problem. We offer flexible options if you need extra help:

  • Paid on-demand pickups — book whenever you need, no waiting.

  • Monthly plans — a great option if you regularly have items to recycle.

Both options are designed to give you convenience, flexibility, and great value.

Have more questions?

We’re here to help. Reach out to us anytime at hello@recyclesmart.com — our team is happy to chat and guide you to the best fit for your needs.