1. Frequently Asked Questions
  2. Payment, bookings and cancellations

Why is there a price increase for your service?

On February 28th, we will be implementing a price increase to enhance our service offerings. 

How much will the monthly plan cost after the price increase? 

Following the update, the monthly plan will be priced at $14 per month for the collection of 2 bags, with an additional charge of $7 for each extra bag collected. 

What about the On-demand Power Pickup service? 

The On-demand Power Pickup service will be available at $15 for the collection of 2 bags, with an additional fee of $7.50 for each extra bag collected.

What improvements can we expect with this price increase?

The increased pricing will enable us to: 

  • Ensure responsible recycling by funding our growing network of recyclers and expanding the range of items we collect. 
  • Fairly support local drivers who provide our pickup services. 
  • Invest in our technology to offer a smoother and more user-friendly experience.

When will the new pricing take effect?

The new pricing structure will be implemented starting February 28th.

How can I provide feedback or address any concerns regarding this price increase?

We value your feedback and are here to address any questions or concerns you may have. Please don't hesitate to reach out at hello@recyclesmart.com to our customer support team, and we'll be happy to assist you.